Customer Login: PassWord: US Toll Free : 1 877 556 6705

SUPPORT

FAQ'S
GAMASEC WEB VULNERABILITY SCANNER: COMPLIANT WITH HIPAA PROTOCOLS
If you have any questions that do not appear below about our web application security services, please write us at info@gamasec.com
Q: How does the GamaScan web application scanner work?
A: Gamascan maximizes fraud protection by searching for web vulnerabilities within your web applications. The first step is a website scan which provides you with an in-depth analysis of each and every file on your server. When this is completed, the scanner then searches for common security vulnerabilities while launching a series of simulated web attacks. When this scan is complete your management & technical teams will receive detailed security reports listing the number of vulnerabilities found, the severity level of each one, and the appropriate courses of action.
Q: Why to use GamaSec Service?
A: GamaSec online application scan helps you establish trust with your site’s visitors, thereby increasing your sales. Today's shoppers are concerned about the safety of their personal information, including credit card information. You can demonstrate your commitment to your website’s security and protection of information by displaying our GamaSec Security seal
Q: How do I install GamaSec scan services?
A: GamaScan requires no installation, no set-up, no hardware purchases, and no software development. Learn more about how to use our online security assessment tools.
Q: How does GamaSec's free trial work?
A: The GamaSec online security free trial scan is completely free of charge No credit card information is required just complete the free trial form.
Q: Is this service only for ecommerce sites?
A: GamaSec's web application security scan is suitable for organizations of any size operating on the internet. You are welcome to request the GamaSec Security seal on any site you like.
Q: I have no knowledge of IT or website security. Will I be able to manage Gamsec’s website scanner?
A: You don’t need to do a thing. GamaScan is an automatically scan your site. Our certified security professionals provide you with online vulnerability scan support services 24 hours a day, 7 days a week.
Q: How often does GamaSec scan my site?
A: You may schedule automatic vulnerability scans reports on a weekly, monthly or quarterly basis. You may also perform manual scans to re-test your system whenever you need it.
Q: What GamaScan Website vulnerability Scan
A: We scan your:
Web Servers
Directory
Enumeration
Directory
Permissions
Web Server
Technologies
Directory Indexing
Sensitive/Common
Files
HTTP Methods
Directory Access
Third Party
Applications
Backup Files
The GamaSec Application Vulnerability scan looks for over 20 know families of attacks, including: SQL injection, Cross-Site scripting, Cookies Manipulation, Directory Traversal and more …

During the scan for vulnerabilities, the program launches a series of simulated web attacks.
Q: Can you help me fix my security vulnerabilities?
A: We will provide you information on each vulnerability as well as potential ways of addressing each one. The choices can vary, but they can involve upgrading a system, disabling an unused service, or further strengthening the access controls to a system. You have the choice on how to resolve the vulnerability.
Q: What forms of payment do you accept?
A: We accept Visa, MasterCard, Amex and wire transfer, You can learn more about our pricing and policy here.
Q: How do I reset my password?
A: You can change your password at any time. To do so, simply login to your account with your login password and on the control panel click on “Change password”
Q: What IP addresses do I scan?
A: All external web IP addresses, website URL or External IP address of the site you want to scan
Q: How do I purchase additional IP addresses to scan?
A: To purchase additional IP addresses to scan, login to your account with your login password and on the control panel click on “Add Domains” in order to purchase a new IP addresses scan
Q: Can I modify any of the scan settings?
A: Yes, login to your account with your login password and on the control panel, click on “Settings” in order to modify your Scan settings.
Q: How do I view scan results?
A: All completed scan results reports and differentials reports are available on the GamaSec website control panel, login to your account with your login password and on the control panel click on “View report” in order to view your PDF format report or click on “Differential” to see all differential available reports.
Q: What types of security reports are generated?
A: Two types of reports are generated automatically. GamaSec report has been designed efficiently in color-coded and graphical format to provide the flexibility necessary to satisfy all audiences ranging from upper management to system administrators

Full version report, provide businesses with clear, user friendly, business-critical information. Reports clearly define vulnerabilities found during the internet security test conducted by the web application scanner Recommendations offer solutions to fix or provide a viable workaround.

Differential reports compare the progress of risk reduction between previous and recent scans, allowing you to track security web vulnerabilities changes by reviewing the difference in vulnerabilities between two time periods and the counts for existing, fixed and new vulnerabilities.
Q: Can a scan bring down a server?
A: scans normally have about the same impact as five or six simultaneous users
Q: Does the GamaSec Scan Service provide assistance with remediation?
A: Yes. The GamaSec full version reports provide detailed explanations and actionable steps to fixes or workarounds.
Q: How can I get assistance understanding vulnerability?
A: Please contact Customer Support for assistance with understanding a vulnerability. To do this, simply submit an email request to Customer Support: support@gamasec.com.
Q: How do I add the GamaSec security seal to my Web site?
A: You need to be a GamaSec member with an active account to install the GamaSec Security seal on your website. Adding a security seal to your site is easy with our detailed Seal Installation Instructions
Q: How do we sign up?
A: If you are interested of purchasing GamaScan’s service, and check your Website security with cutting-edge vulnerability scans. Please fill out and submit the buy online form to acquire access to GamaSec’s services.

If you have a current trial account, just login to your account at the Member Login page and click the “Add Domains” in the left control Panel
Q: Where can I see User Guide installation documentation?
A: For a list of documents with step by step instructions on how to use the online security assessment tools, including the free security scan, please visit the User’s Guide